City of Athens hosts its first Texas Friendly Hospitality Training

City of Athens press release

The City of Athens Department of Tourism held its first Texas Friendly Hospitality Training on May 30 at the Athens Partnership Center; the first of a series of trainings that will be held this year for hospitality industry employees.

The Texas Hospitality Training offers essential training for all front-line employees, including front desk staff, hotel staff, guest services, sales managers, gas station attendants, restaurant staff, etc. Excellent customer service is a vital key to the lifeline of all successful businesses as well as the success of the tourism industry here in Athens. For anyone who wants a career in hospitality, they will need to go through the proper channels and take certified course/s to achieve that. There are certificate IV government funded courses available to those who are serious about being part of this ever-expanding industry.

Attendees of the first hospitality training included area supervisors and managers from Subway restaurants throughout Henderson County, including Athens. “The purpose of the Texas Friendly Hospitality Training is to offer basic customer service training combined with firsthand knowledge of Athens’ attractions to keep tourism dollars within our community,” said Sherri Skeeters, tourism coordinator for the City of Athens Department of Tourism.

The next free training will take place at the Athens Partnership Center, located at 201 W. Corsicana Street, on August 22, 2013. For more information, please contact the Department of Tourism at 903-677-0775.